| 10:13am Mar 15, 2001 PST (#1 of 6)
Just wondering if anyone else has experienced problems accessing their Client and Profits database using PC Maclan network software. Specifically while using an iMac. Our PC's don't have a problem at all, but the iMac freezes up frequently at the point of accessing the database after opening the C&P application. Any suggestions?
Thanks,
Carolyn Lorence Core Creative, Inc.
10:13am Mar 15, 2001 PST (#2 of 6)
We run a hybrid Mac/Windows network which has two iMacs on it. We are also using PC Maclan, and in general have no problems accessing C&P with it on the G4s and PCs. We have had issues with the iMacs freezing, but that was happening long before we installed C&P. What's even cooler is that you can't restart an iMac without unplugging it from the wall, because the power button can't be used to shut it down when it locks up. That can't be good for the hard drive.
Scot Robnett
10:13am Mar 15, 2001 PST (#3 of 6)
Can you tell me where your database resides? Are you in a true server environment, or does it reside on a user's hard drive? Do you use any other network software such as NT or Appleshare IP? Also, how many computers are on your network?
Thanks much, Carolyn Lorence
10:14am Mar 15, 2001 PST (#4 of 6)
The iMacs do have a reset button located next to USB ports. It is mark with a triangle. You shouldn't have to power down by unplugging all the time.
Also, you may want to unplug and replug your USB keyboard/mouse before restarting. I have had several cases of the USB bus halting and by resetting it I don't have to restart so much.
Eric Lepire Nerve, Inc. IT Director
10:15am Mar 15, 2001 PST (#5 of 6)
> Just for your information. The iMacs do have a reset button located > next to USB ports. It is mark with a triangle.
I'm aware of this; they just won't respond.
> You shouldn't have to power down by > unplugging all the time.
Tell me about it. :-)
Scot Robnett
08:08am Jun 8, 2001 PST (#6 of 6)
>> What's even cooler is that you can't restart an iMac without unplugging it from the wall, because the power button can't be used to shut it down when it locks up. <<
Press and hold that power button on the front of the iMac for 8 to 12 seconds. That ought to shut it down. If not, you probably have a USB problem (using Epson printers? 3rd-party trackballs?) or something else configured wrong in your System Folder.
-- Ron
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