| 11:25am Jan 9, 2002 PST (#1 of 4)
How does anyone handle unbillable jobs (example: marketing materials, etc for the company, or RFP's) or unbillable tasks (ex: tasks that are not marked up for a particular client due to contract) - yet the when reviewing "time" for staff they are penalized for working on unbillable jobs & tasks. For example if you are reviewing a staff persons time and it appears more than 1/2 their time is "unbillable" you may think they are not needed, when infact that is not the case. Thanks
Johnna Baker
V.P., Director of Finance
Image III, Inc.
11:26am Jan 9, 2002 PST (#2 of 4)
We handle that by setting up an in-house "job" for all these things. All our company collateral is produced in-house just as if we were the client. A job with budget is set up, but the job is marked un-billable. Proposals are generated by our account service team. We forecast them to be "less billable" then the design/production team.
Roxanne Cowan
Rutherford Bolen Group Integrated Marketing
11:27am Jan 9, 2002 PST (#3 of 4)
We track everyone's billable and unbillable hours every day. We treat work on a RFP as billable work for our staff member, but unbillable to the client. The RFP dockets are always set up as unbillable. But when the staff time is added up, the time for working on the RFP is billable time. At the end of the month I do a productivity report with billable and unbillable hours vs. time worked for the month.
Terri Yuen
Malahat Group International
11:27am Jan 9, 2002 PST (#4 of 4)
We have a "house" job number with tasks associated with it, one being new business, and others like vacation time, technology maintenance, etc. so that time gets logged appropriately since all administrative/non-billable stuff is not the same.
Christopher Staples
Sun & Moon Marketing Communications, Inc.
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